Privacy Policy

Privacy Policy

At Wilba, we take your privacy seriously. Our privacy policy explains how we collect your data and what we use it for. Any personal information you share with us will only be used in accordance with the following statements.

Purpose

Wilba Conservation is a Private Limited Company based in Llandrindod Wells, Powys which aims to protect and encourage wildlife. Wilba collects and uses information to improve the service and experience we offer. This policy applies to all staff, volunteers, supporters, members and contracted workers.

Company no. 14063562

Information From Website Visitors

If you are just browsing the website, we will collect standard internet logs and user pattern behaviour using a third-party service called Google Analytics, which involves the use of cookies. This basic information is collected from everyone that uses the website, regardless of whether you have an account or not.

The data we collect remains anonymous, meaning we can’t use it to identify individuals.

Information from Interactions

If you subscribe using your email, become a member, call, or conduct business with ‘Wilba Conservation’ we will collect some basic data for the legitimate interest of the business. We don’t collect sensitive personal data, but we do record the following:

  • Full name

  • Address

  • Telephone number

  • Email address

How we use your information

We process the information for the following reasons:

  • To improve our website.

  • To tailor the services and experience we offer.

  • To contact you about any relevant information.

  • To process your membership.

  • To determine the effectiveness of promotions and advertisements

Financial Security

All online transactions on our site are currently processed through either PayPal or Stripe. Both use the SSL (Secure Sockets Layer) protocol for encryption. (See ‘Thrid Party Providers’ and ‘Donorbox’ for more information about how we process payments).

Links to Other Websites

On our ‘Business Leaderboard’ page we include links to the website of our top five businesses. We also include links to other websites, where we have worked with those organisations, or we think the site holds relevant information to our readers. We have no liability for those sites and advise users to check the privacy policy on those sites.

Third Party Providers

We use Google Analytics to collect data. We need this data to understand how you use our website so we can improve its design and functionality. We also need the data to get the most out of our marketing campaigns. With your consent, Google Analytics will process and collect your personal data (cookies and IP address) to give us valuable information. To learn more about Google's data transfer policies, click here.

Currently, all donations are processed via Donorbox. Donorbox will collect basic information from you when you choose to donate; for more information about how your personal details are used by Donorbox click here.

We do not use any third-party providers to manage our social media accounts or interactions. Anything you post on our social media platforms will be subject to the policies of that platform. Any private or direct messages you send us via social media will be stored in said platform and will not be shared with any external organisations.

Cookie Policy

What are Cookies?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. If you agree, the file is added, and the cookie helps analyse web traffic and allows web applications to respond to you as an individual. The web application can tailor its operations to your experience by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages our audience use and analyse this data to tailor our website to our consumer’s preferences. This information is solely used for statistical analysis, and once used, will be removed from our system.

Overall, cookies help us improve our website by monitoring which pages users like and dislike. Cookies in no way give us access to your computer or personal data other than the information you choose to share with use. You can choose to accept or decline cookies.

The Cookies We Use

  • Crumb

Used by Squarespace to prevent cross-site request forgery (CSRF)

  • _ga_DTBMBHVCZ1

Used by Google Analytics to store and count page views.

  • ss_cvt

Used by SquareSpace to identify unique visitors and track a visitor’s sessions on a site.

  • ss_cvr

Used by SquareSpace to identify unique visitors and track a visitor’s sessions on a site.

  • _ga

Used by Google Analytics to store anonymous information about visitors including the number of visitors, session and campaign data, and site usage,

Disabling Cookies

Most web browsers automatically accept cookies, but you can change your preferences using your web browser settings. You can choose to receive notifications when cookies are being used or choose to refuse all cookies. However, some features of our services may not function properly if cookies are disabled.

We recommend using cookies to enhance your experience!

Email Subscriptions

If you subscribe to our emails, you will receive regular automatic e-newsletters and promotions, unless you have specifically requested otherwise.

You can subscribe to our mailing list by entering your email address on our website footer.

If you no longer wish to receive email communications from us, you can unsubscribe at any time by contacting us directly at info@wilba.co.uk

Data Storage

To comply with UK Data Protection Legislation, Wiba Conservation follows procedures in the storage and disclosure of the information you share with us to prevent unauthorised access.

Wilba Conservation follows the relevant legal requirements and uses all reasonable precautions to ensure your data is held securely, either by us, or our appointed data processors.

Access and Control of information

If you previously agreed for us to use your personal information for direct marketing purposes, you have the right to change your mind at any time by emailing us at info@wilba.co.uk

We do not sell, distribute, or lease your personal information to third parties unless we are required to do so by law.

As an individual, you have the right to complain to the Information Commissioner’s Office if you have an issue with how we handle your data.

If you believe the information we have on record for you is incorrect or incomplete, please contact us as soon as possible using the email above. We will promptly correct any errors.

This policy applies to ‘Wilba Conservation’ and covers the collection, processing, and other use of personal data under the Data Protection Act 1998 (DPA) and the General Data Protection Regulations (GDPR).

For the purpose of the DPA and GDPR, Wilba Conservation is the data controller.

Under the DPA 1998, you have the right to request details of the information we hold for you, or to ask us to delete your information, at any time.

For a copy of your record, or any other enquiry regarding the collection or processing of your data, please email us at info@wilba.co.uk, or write to us at: Wilba Conservation, 33 Ddole Enterprise Park, Llandrindod Wells, Powys, LD1 6DF

‘Wilba Conservation’ is owned by Marches Architectural Hardware Ltd.

Marches Architectural Hardware Ltd is a company registered in England and Wales (Company No. 05006458). The website wilba.co.uk is owned by Marches Architectural Hardware Ltd. By using this website, you are accepting and consenting to the practices outlined in this policy.

Changes to this policy

We periodically review our policies, so this policy may change in the future. The revised policy will be available on our site. This policy was last reviewed in October 2023.

Contact Details

Wilba Conservation, Unit 33 Ddole Enterprise Park, Llandrindod Wells, Powys, LD1 6DF

01597823822